Terms and Conditions

  • Prices & Delivery Charges
  1. All of the prices quoted in the Online Shop are in Australian dollars, and are GST exclusive where applicable.
  2. All prices are correct at the time of online publication.
  3. Prices are subject to change without notice.
  4. We endeavour to process all orders the same day as ordering.
  5. The Online Shop is not responsible for items lost or misdirected by Australian or overseas postal services.
  • General Merchandise
  1. For delivery within Australia, all parcels are sent by Australia post or APD.
  2. Payment Online payment is accepted by credit card or purchase order to existing customers.
  3. The Uniform Shop reserves the right to restrict supply of products until payment has been made.
  4. We accept MasterCard, Bankcard and VISA.
  5. Offline orders may be paid for by direct deposit, bank cheque or money order in Australian dollars only; payable to The Uniform Shop
  • Tax Invoices/Receipts
  1. Tax invoices and receipts for online purchase are supplied with delivery of products.
  2. Information for your records can be printed from the Your Orders page.
  3. The Online Shop will keep your order information online for two years.
  4. A service charge will apply to obtain a copy of your tax invoice/receipts after this period.
  • Stock
  1. The Uniform Shop endeavour to keep stock of all products available in the Online Shop.
  2. Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable.
  3. Generally the maximum backorder time is two weeks.
  • Refunds
  1. There are no refunds/returns for customised goods, ensure you order the correct size/style.
  2. The Online Shop does not provide refunds for items delivered.
  3. Additionally, payments cannot be cancelled after goods have been dispatched.
  • Exchanges
  1. The Uniform Shop do all we can to ensure that orders are correct and arrive in good condition. However, if you are not sent the items you ordered, or if the items arrive damaged, we will replace the damaged goods or make up the shortage. Any claim by you in respect of any shortages and/or defects in the items must be notified to us by you within 7 days of the delivery date, stating the nature of the shortage/defect and quoting the invoice number. If you fail to so notify us we regret you will be deemed to have accepted the goods.
  • Privacy,
  1. Security Your credit card details are used once and never stored